Certified Tester                                                                                                      760-546-8688

Foundation Level                          Nagalakshmi Koka                               naglakshmi.k@gmail.com

Professional Summary:

·         8+ year of diverse experience in Information Technology with expertise in analysis, understanding business requirements, providing Quality Assurance by performing Manual & Automated Testing, System testing, White Box Testing including Functionality, Performance, Stress and Regression Testing of Client/Server and Web based applications.

·         Certified as CTFL (Certified tester foundation Level) From American software Testing Qualification Board.

·         Involved in System and Automation Test plan, Test scenarios for the project by using FRS and the  SRS .Performed the various types of   testing like Black-box, Integration performance, backend, regression testing.

·         Knowledge and understanding of full Project/QA Life cycle (SDLC) from Requirement analysis to User Acceptance Testing.

·         Have developed excellent professional skills by working independently and as a team member for manual and automated testing of applications using Mercury Tools. Expertise in data driven testing & writing scripts. A committed team player having excellent communication skills.

·         Hands on experience in analyzing the business, technical, and functional requirements to develop the Test plans, Test cases, Test Scripts and Test strategies, Execution of tests and reporting defects.

·         Performed GUI Testing, Functionality Testing, Back-end Testing using SQL, Unit Testing/Integrated Testing, White Box Testing, Defect Tracking Using Automated Testing Tools like Mercury’s Quick Test Pro.

·         Extensive knowledge of the relational database concepts and Proficient in the data manipulation using SQL for the retrieval of data using (inner joins, outer join, group by, order by, cursors etc.)

·         Ability to work in a team environment. Strong communication and interpersonal skills. Ability to interact with customers with ease and professionalism.

·         Attention to detail and ability to work in tighter schedules and on different applications concurrently.

 

Technical Skills:

Testing Tools	QTP 9.0,9.2,9.5,10.0 Quality Center 8.0,9.2,10.0,Test Director
Environment	windows 2000, Win XP
Languages	Visual Basic 6, C/C++, Java,SQL
Scripting	VBScript, JavaScript
RDBMS	Oracle 10g, DB2,SQL Server 2005, MS Access 2000
Web	HTML,Java, XML

 

Educational Qualification:

Bachelors of Engineering from Jawaharlal Nehru Technological University.

  Certifications:

         I certified as CTFL (Certified tester foundation level) through International software Testing Qualification Board (ISTQB).

 

 

EXPERIENCE:

 

INTERMOUNTAIN HEALTHCARE, WEST VALLEY, UT

Quality Analyst Engineer – Sr

Description:

         ECIS Desktop is a patient information tracking system used by clinicians in a hospital setting. It provides simultaneous hosted access to several existing clinical systems and resources, and maintains patient context between all hosted and native applications, ensuring that the clinician has access to the most current information available for a patient at any given time.

Responsibilities:

·         Attending to Team Internal project meetings (TIPM) to discuss about requirements that going in next project release and also about the critical issues found in last release.

·         Based on the requirements finalized for next project release start working on Test plan and Test plan review meeting and get the approval for test plan.

·         Writing Test cases for requirements in Integrity 10 tool

·         Worked on Requirement mapping to release and Test cases and creating Test strategy in Integrity 10 tool

·         Performed different types of testing  Smoke testing, Functional testing, System Integration testing, Service testing (SOAP UI), Regression testing on .net application

·         Worked on Automating regression test cases using Work soft tool.

·         Performed User acceptance testing in production and made sure that everything working as per requirements.

·         Worked on preparing Training videos for ECIS desktop application using Camtasia tool.

·         Attend to Defect review meetings to represent  QA team

·         Attend to Release review meetings with Release management team

·         Support to issues got from production and creating defects in Integrity tool and made sure that production defects are triaged and assigned to Development team

 

    

 

 

FIRST AMERICAN CORE LOGIC, SANDY, UT                         MAR 2011 – Till Date                       

SOURCENET – BROKER PRICE OPINION SERVICES

(https://www.farvv.com/)             

Sr. QA Analyst

Description

              Sourcenet is a web application, supported by different array of supporting applications which include Web services, WCFs, Windows Applications, Windows Services and So on. Sourcenet handles the entire life cycle of a broker price opinion of a property by giving accurate statistical report to the client. The system handles BPO Order creation through different methods and formats such as XML, EXCEL, and WEB Interface and Email. The system assigns the order to the correct field associate complying to the complex rules of assignment. The field associate collects the data and feeds into the system and the order advances to the next status so that the Operations can Quality Review the order. Once the Quality Review is complete, it is sent to the client in the format client wants which usually are XML, ENV, PDF or EXCEL.

 

Responsibilities:

·         Involved in the requirement review meetings conducted by Business Analyst, prepared list of verification points to design Test Scripts.

·         Conducted ATM (Acceptance Test Meeting) with Business Analyst and Developer to baseline verification points.

·         Created Test Plan and Test cases based on Verification list that was base lined on ATM’s

·         Leading Daily Team Meetings with offshore Team to Discuss Testing activities and to support clear understanding of Requirements.

·         Worked on Web application CDE (Common Data Entry ) application and Integration between CDE and Sourcenet application

·         Tested new business modules into existing Application

·         Tested enhancements for existing Application.

·         Worked on XML Interface (Web Service) – Creates Orders from XML. Interfaces supported are FNC, RESNET RESDIRECT (MISMO), and CORELOGIC.

·         Tested All statuses of order created by XML(Web Service),EXCEL,WEB Interfaces

·         Verification of order Data Tags on XML correctly mapped to PDF

·         Bulk Loader(Windows Application) – Creates orders from Excel as batch

·         Verification of PDF/ENV/XML for completed orders

·         Done Sanity Testing on both QA environment and Production Environments

·         Done Regression Testing, Functional Testing, Integration Testing.

·         Worked on Requirements mapping, Creation of Test cases, Executing test cases, Defect management in Quality Center 10.0

·         Developed Automation scripts for Regression and Sanity Test cases on QTP 10.0

·         Conducted Automation Script Review Meeting to baseline Script with QA Manager and QA lead

·         Support to Business Team to Test the production Issues.

·         Attended Go-No Go meetings to discuss about production release with Business Team

·         Moving friendly with Developers and given support for the Defect fixes.

 

Environment:  ASP .NET, VB.Net, VB6.0,QTP 10.0,QC 10.0, Web Service, SQL Server 2005, XML, Windows XP

 

CITI BANK, SIOUX FALLS, SD                                                  MAY 2009 - FEB 2011

CLEARWATER

QA Analyst

Description

          Clearwater intends to create capabilities that will Citi to move towards more customers -centric approach to lending. By creating one customer credit line that can be assessed by multiple cards/devices and one statement that reflects the total activity on those shared line cards/devices, the initiative will create better card member experience and will increase card member engagement. As a result of this initiative, expect a significant financial benefit to business

Primarily through competitive share shift.

 

Main Objectives:

·         Provide customers engaged in an existing Citi product with the ability to earn more points/miles/cash with a partner Amex card.

·         Increase card member engagement.

·         Occupy a slot in the wallet and dislodge a competitor.

·         Strengthen partnership with the American express.

 

Responsibilities:

·         Actively involved in performing the requirement analysis, prepared test scripts, regression tests.

·         Performed all kinds of process audits like Requirements Audit, Design and Coding Audit, Project Initiation and Planning audit etc.

·         Ensured that the test scripts were completed before the SIT cycle in testing starts. Keying has been done for the accounts that are tested before the day of batch process.

·         Once the batch process is completed for every pass, validation has been carried out by the team.

·         The defects were raised and are assigned to the developers in Quality Center.

·         The accounts used in the quarterly release projects were pulled by using T-Bed before the initial testing starts.

·         Validated the scripts using the virtual statements and by verifying the transactions and account summaries online using Rumba Mainframe Display.

·         Used T-Bone and the Transaction generation tool to process the transactions and generate them once the batch process is complete.

·         Designed complex SQL queries to pull the accounts from DB2 databases with specific transactions which were being tested.

·         Provided documentation to the development team and helped them in analyzing the issues.

·         Co-ordinate with development & requirement team for any issues faced & information required by team during test preparation and execution.

·         Conducted weekly project calls with the offshore team and prepared weekly & monthly status reports.

·         Supervised the test team and managed the project workflow to preset deadlines.

·         Co-ordinate with the Senior Management to ensure full coverage of the functionality and for preparing end-to-end scenario for effective testing.

·         Updated the testing Report in WISS application after each pass of the batch process so that the Development team and Business people can view the Testing Status with the exact number of scripts executed and the defects raised by then.

 

Environment: Mainframe TN3270 Display V 7.4, Mercury Quality Center 9.2, DB2, Windows XP.

 

WAL-MART, AR                                                                     MARCH 2007 – APRIL 2009        

GLOBAL PRICE INTEGRATION (GPI)

QA ENGINEER:

Global Price Integration (GPI) GPI is a new implementation project which allows the buyers and suppliers to access a common platform for maintaining the product cost and retail. This tool is available in 23 different languages, making it easier for people to perform the pricing actions in their native languages.

 

Responsibilities: 

·         Interacted with Developers, Business Analysts and Team Members to understand the Business Process.

·         Developed the Test Plan, Test cases and associated test design documents.

·         Identified, Logged and prioritized the defects using Quality Center.

·         Created Automation Test Scripts in QTP for GUI, Functionality, Navigation and Data Validation.

·         Involved in Integration testing and reporting the status to Project Management.

·         Executed cases to carry out system testing, functional testing, regression testing, smoke testing, database testing and other black box type of testing.

·         Created and maintained Test Summary records, Test Log and Test Status.

·         Created Traceability Matrix between Requirements and Test Cases.

·         Daily Build Verification Tests on newly deployed builds.

·         Generation of Defects Report.

·         Designed Test Scenarios and Test Conditions for UAT.·    

·         Involved in UAT to implement the application and make sure it is in accordance with end-users.

·         Involved in the QA Weekly meetings.

·         Wrote SQL queries to check proper data population in database.

·         Participated in status meetings to report issues. Communicated with developers through all Phases of testing to prioritize defect resolution.

·         Involved in attending meetings with the business users and reviewing the developed scripts to ensure that they were in accordance to the business user’s expectations.

Environment: Manual testing, Quick Test Professional 9.5, Quality Center 9.2, Java, Oracle 10g, Windows XP, VB Script, HTML.

 

IBM, HYDERABAD, INDIA                                                        SEP 2006 – FEB 2007

SALES MAXIMIZER, QA Engineer

Description:

·         The ibm.com North America management team needs a consistent way to measure their sellers to assess their contribution to ibm.com North America. A self-contained management system is needed that represented each Business Unit and rolls up from seller to FLM, to BUE, to VP to MVP.

·         Build a flexible and Secure Metrics Dashboard which

·         Consolidates all seller productivity metrics across all ibm.com NA Business Units into a single platform

·         Provides the ability to display and compare a sellers performance

·         Ranks the seller by measuring key weighted metrics against targets

·         Build an Secure Admin application which

·         Provides the ability to maintain targets

·         provides the ability to maintain weighted metrics

·         provides the ability to maintain metrics viewing preferences

·         Goal is to provide an easy way of putting polls on the ibm.com site. These can be used to ask related questions about the site.

·         In the first phase the tool will just support a limited scope of what is planned – only single   questioned polls will be available. Later on questions with checkboxes, multiple questions etc. will be added.

·         The Tool should be as simple as possible for the end-user – they should be able to receive reports by themselves via an easy-to-use w3-Web-application.

 

Responsibilities:

·         Communicating with Business Analysts, Client for Requirements, Enhancements, testing   activity status.

·         Creating Automation scripts using Quick Test Professional.

·         Support definition and development of automated test programs and tools using QTP with descriptive programming technique.

·         Defect tracking and reporting was done using Rational Clear Quest.

·         Creating Functional and Regression Test scripts using Quick Test Professional.

· Effective schedule for testing effort for Integration, System, Regression, Automation testing effort.

· Verification of every day, week and month updates of the metrics generated from the   client data approach.

· The data stage process is handled.

·         Worked with team to create a detailed Test Scenarios and Test Cases with the help of the Business Requirements Document and the meetings with the Business Analysts.

·         Creation and Maintaining the Requirement Traceability Matrix.

·         Resolving issues with development, Release, DBA team.

·         Responsible for Knowledge Transfer.

·         Provided Production support with specified procedure and processes.

·         Responsible for writing SQL Queries to validate data from the database.

· Managed Regression testing and UAT with business and functional users.

Environment: C, C++, VB SCRIPT, QTP, Java, Java Script, DB2, Win XP, Firefox Team Space.

 

ICICI Bank Pvt ltd.                                                                    June 2005 - Aug 2006

HYD, QA Tester

Description:

ICICI provides services to the bank customers. Those who wanted to open an account in this bank can download the application from the bank’s site. Then they need to send the filled application along with their check. Once the account is opened successfully they will be mailed all the details by the bank.  After becoming customer of the bank they can perform fund transfer, stop payment and so on. Internet browsers supported are Internet Explorer and Netscape Navigator.

Responsibilities:

·  Developed Test Plans, which include testing overview approach, strategy and complete               Scope of testing.

·   Performed Black Box testing to ensure that the functionality of the application matched with the Business requirements.

·  Performed Manual Testing and created test cases including Functional Test Cases,   Acceptance Test Cases & Regression Test Cases.

·  Created test scripts using QTP and enhanced the scripts by adding functions and inserted Synchronization points and check points in scripts whenever necessary. 

·   Developed test scripts for performance and data driven tests using QTP.

·   Executed Test Cases to verify actual results to expected results.

·   Validation Testing on Data Tables.

·  Wrote simple to complex SQL queries to verify the database tables for the data inserted from the GUI.

·   Developed, debugged, executed, and maintained software test plans and test cases using Quality Center.

·   Involved in tracking, reviewing, analyzing and comparing bugs using Quality Center.

·   Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.

 Environment: QTP9.0, Quality Center8.0, Java, J2EE, Web Sphere 6.0, Oracle 10g.